Green Reiki

Faq

Frequently Asked Questions.

01. The order

When do I receive my order?

After payment, your order will be delivered within 24 to 48 hours. Additionally, we recommend booking your attunement after receiving the manual PDF for a seamless and timely spiritual experience.

I now see the longer booking times?

We apologize for any inconvenience you may be experiencing. If you notice longer booking times, kindly reach out to us at attunementstore@gmail.com with your order details, and we’ll expedite the process for you. Thank you for your patience and understanding.

When will I receive the attunement?

Once you’ve booked your distant attunement on the website, wait for confirmation and the scheduled day. We’ll notify you when the distant attunement process is performed. Following that, you can receive the attunement at any desired time, as there are no time limits for receiving attunements.

02. Shipment

How soon will I receive my digital product after making a purchase?

Your digital product will be delivered within 24 to 48 hours after completing the purchase. If you encounter any issues, please contact us at attunementstore@gmail.com for prompt assistance.

Do you offer physical products that require shipping?

Currently, our primary offerings are digital products that do not require shipping. If physical items become available, shipping details will be provided in the product description. For specific inquiries, contact us at attunementstore@gmail.com.

In what format are the digital downloads provided for manuals?

Our digital manuals are typically provided in PDF format, ensuring compatibility across various devices and operating systems. If you encounter any issues accessing or opening the PDF, please reach out to our support team at attunementstore@gmail.com, and we’ll assist you promptly.

03. The Booking

How do I book a distant attunement on your website?

To book a distant attunement, simply navigate to the booking tab on our website. Follow the prompts to complete the booking process. You’ll receive a confirmation email with details about the scheduled day.

When will I receive confirmation and details for my booked distant attunement?

Once you’ve successfully booked a distant attunement, expect to receive a confirmation email with all the relevant details, including the scheduled day for the attunement process. If you don’t receive confirmation within 24 hours, please contact us at attunementstore@gmail.com.

Can I choose the time for my distant attunement, and are there any time limits for receiving it?

You have the flexibility to choose any desired time for your distant attunement. There are no time limits, allowing you to receive the attunement at a time that aligns with your schedule. If you have specific preferences or questions, feel free to reach out to us at attunementstore@gmail.com.

04. Returns, exchanges and complaints

Can I return or exchange a digital product if I am dissatisfied?

Due to the nature of digital products, all sales are final, and we do not offer returns or exchanges. We recommend carefully reviewing product details before purchase. If you encounter any issues with your digital product, please contact us at attunementstore@gmail.com, and we’ll address your concerns promptly.

What assistance is provided if I encounter issues reading or understanding a manual?

We offer a 30-day assistance policy to address any challenges you may face with the manuals. However, it’s important to note that we are unable to rewrite, rectify, or go beyond the content provided within the manual.

How should I seek assistance with a manual within the 30-day period?

If you encounter any issues or have questions about a manual within 30 days of purchase, please contact us at [your contact email]. Our support team will be happy to assist you within the scope of our assistance policy.

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