REFUND POLICY – Greenreiki.org

1. Overview:

• Thank you for choosing Greenreiki.org for your spiritual and healing needs. This Refund Policy outlines our guidelines regarding refunds for products and services purchased through our website.

2. Refund Eligibility:

• 2.1 Products:
  • Due to the nature of our digital products, including manuals and attunements, ALL SALES ARE FINAL. No refunds are applicable after the purchase has been completed.
  • In the event of a faulty download link, the Consumer Rights Act applies, and we will rectify the issue promptly.
• 2.2 Services:
  • Refunds for online spiritual teaching services, including distant attunements, will not be offered.
  • The Consumer Rights Act applies to faulty download links or issues with the service.

3. Healing Services Refunds:

• 3.1 Full Refund:
  • A full refund will be issued within 24 hours of the purchase for healing services, upon the customer’s request.
• 3.2 Partial Refund:
  • A 50% refund will be provided within the first day of the purchase.
• 3.3 No Refunds:
  • No refunds will be issued for sessions already started or after several weeks.

4. Re-attunements and Certificates:

• 4.1 Re-attunements:
  • Re-attunements requested by customers incur a 25% fee.
• 4.2 Certificates:
  • Certificates will be sent upon request after the assimilation of energies and reviews.

5. Correspondence and Support:

• 5.1 Full Email Support:
  • Full email support is provided to address any issues or concerns.
• 5.2 No Video or Telephone Correspondence:
  • Please note that we do not offer online video or telephone correspondence as part of our support services.

6. How to Request a Refund:

• To request a refund or address any concerns related to your purchase, please contact us through our website within the specified timeframe.

7. Student Files and Records:

• 7.1 User Responsibility:
  • Users are responsible for tracking their attunements and maintaining their student files.
• 7.2 Data Deletion:
  • The Academy deletes information after attunements are given.

8. Changes to the Refund Policy:

• We reserve the right to update this Refund Policy without notice. Please review this policy periodically for any changes.

9. Contact Us:

• If you have any questions, concerns, or requests regarding our Refund Policy, please contact us through our website.

10. Conclusion:

• By making a purchase on Greenreiki.org, you acknowledge and agree to the terms outlined in this Refund Policy. Your satisfaction and understanding are important to us.